GovTech asks whether government portals should block agent transactions

A GovTech opinion piece moves the agent-blocking debate from banks to public services.

What happenedDan Lohrmann argues that government websites should consider blocking personal AI agents from financial or legally binding transactions until agencies update identity, credential and transaction policies. He cites the recent bank restrictions and names Meta's Muse and Instinct as prominent consumer agents.

Why it mattersThe public-sector question is different: renewing a licence, paying tax or signing a legally binding document can carry identity and audit duties beyond an ordinary purchase. The piece gives agencies a reason to define agent policy before the traffic arrives.

Evidence limitsThis is an opinion blog, not a report that any government portal has introduced a ban. Instinct is mentioned briefly and descriptively. The underlying bank-blocking events are already covered, and the article does not establish how any agency will respond.